WAN-0165 [WOLFSON]

Safe Handling and Packaging of Tape and Reel Product to be Returned; 安全处理和包装带和卷轴产品退换
WAN-0165
型号: WAN-0165
厂家: WOLFSON MICROELECTRONICS PLC    WOLFSON MICROELECTRONICS PLC
描述:

Safe Handling and Packaging of Tape and Reel Product to be Returned
安全处理和包装带和卷轴产品退换

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中文:  中文翻译
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WAN-0165  
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Safe Handling and Packaging of Tape and Reel Product  
to be Returned  
CARE IN IDENTIFICATION AND HANDLING OF FAILURES  
If a device is suspected of failing, it is to the benefit of the Customer and Wolfson that the problem is  
investigated as soon as possible. It is important the device is still handled with the same level of care  
as a good device. Damage incurred during and after removing the device from the application will  
make it impossible to identify the original failure mechanism.  
If a failing device is requested to be returned for failure analysis:  
It must reach Wolfson in a condition comparable to when suspected of failing by the  
customer.  
If it is necessary for the device to be removed from the application, this must be done  
carefully.  
Once isolated the device must at all times be stored in an ESD protective tube or tray and  
wrapped in ESD safe materials.  
This must be done in a static safe area and not opened again until received by Wolfson. A  
static safe area would consist of wrist straps, ESD protective bench mats, heel straps etc.  
Refer to the following Application Note, ESD Damage in Integrated Circuits: Causes and Prevention  
WAN_109, available from http://www.wolfsonmicro.com.  
WOLFSON CANNOT ACCEPT THE RETURN OF PRODUCTS THAT HAVE BEEN  
INADEQUATELY STORED, HANDLED OR RE-PACKED.  
LEVEL OF ACCEPTABILITY  
The following pictures clearly indicate what is acceptable / not acceptable in the return of parts to  
Wolfson. Please refer to Wolfson’s RMA Guidelines before requesting the return of parts and  
complete the Wolfson RMA request form, both available from local Sales office.  
WOLFSON MICROELECTRONICS plc  
February 2005, Rev 1.0  
Copyright 2005 Wolfson Microelectronics plc  
www.wolfsonmicro.com  
WAN_0165  
Reels should be placed in anti-static bags or wrapped in anti-static sheets as shown below.  
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Pack the reels securely in the appropriate container e.g. a cardboard box as shown below. All  
shipment material used inside the container such as bubble wrap should be non-static generating.  
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Please use original packaging where possible  
For small quantities it may be possible to use a padded envelope (example below). Ensure there is  
adequate packing material to prevent the devices from moving. All shipment material used inside the  
padded envelope such as bubble wrap should be non-static generating.  
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DO NOT pack devices loosely in polythene bags. They are not ESD protective and the leads will  
become tangled and damaged. Any devices returned in insufficient packaging e.g. envelopes that  
offer no resistance to ESD or physical damage will be rejected.  
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Rev 1.0 February 2005  
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WAN_0165  
APPLICATION SUPPORT  
If you require more information or require technical support please contact Wolfson Microelectronics  
Applications group through the following channels:  
Email: apps@wolfsonmicro.com  
Telephone Apps: +44 (0)131 272 7070  
Fax:  
Mail:  
+44 (0)131 272 7001  
Applications at the address on last page.  
or contact your local Wolfson representative.  
Additional information may be made available from time to time on our web site at  
http://www.wolfsonmicro.com  
Rev 0.0 Month Year  
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WAN_0165  
IMPORTANT NOTICE  
Wolfson Microelectronics plc (WM) reserve the right to make changes to their products or to discontinue any product or service  
without notice, and advise customers to obtain the latest version of relevant information to verify, before placing orders, that  
information being relied on is current. All products are sold subject to the WM terms and conditions of sale supplied at the time of  
order acknowledgement, including those pertaining to warranty, patent infringement, and limitation of liability.  
WM warrants performance of its products to the specifications applicable at the time of sale in accordance with WM’s standard  
warranty. Testing and other quality control techniques are utilised to the extent WM deems necessary to support this warranty.  
Specific testing of all parameters of each device is not necessarily performed, except those mandated by government  
requirements.  
In order to minimise risks associated with customer applications, adequate design and operating safeguards must be used by the  
customer to minimise inherent or procedural hazards. Wolfson products are not authorised for use as critical components in life  
support devices or systems without the express written approval of an officer of the company. Life support devices or systems are  
devices or systems that are intended for surgical implant into the body, or support or sustain life, and whose failure to perform when  
properly used in accordance with instructions for use provided, can be reasonably expected to result in a significant injury to the  
user. A critical component is any component of a life support device or system whose failure to perform can be reasonably  
expected to cause the failure of the life support device or system, or to affect its safety or effectiveness.  
WM assumes no liability for applications assistance or customer product design. WM does not warrant or represent that any  
license, either express or implied, is granted under any patent right, copyright, mask work right, or other intellectual property right of  
WM covering or relating to any combination, machine, or process in which such products or services might be or are used. WM’s  
publication of information regarding any third party’s products or services does not constitute WM’s approval, license, warranty or  
endorsement thereof.  
Reproduction of information from the WM web site or datasheets is permissible only if reproduction is without alteration and is  
accompanied by all associated warranties, conditions, limitations and notices. Representation or reproduction of this information  
with alteration voids all warranties provided for an associated WM product or service, is an unfair and deceptive business practice,  
and WM is not responsible nor liable for any such use.  
Resale of WM’s products or services with statements different from or beyond the parameters stated by WM for that product or  
service voids all express and any implied warranties for the associated WM product or service, is an unfair and deceptive business  
practice, and WM is not responsible nor liable for any such use.  
ADDRESS:  
Wolfson Microelectronics plc  
Westfield House  
26 Westfield Road  
Edinburgh  
EH11 2QB  
United Kingdom  
Tel :: +44 (0)131 272 7000  
Fax :: +44 (0)131 272 7001  
Email :: sales@wolfsonmicro.com  
Rev 1.0 February 2005  
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